Customer Care Associate

Join Varun Enterprises as a Customer Care Associate in Vashi, Mumbai. Salary is up to ₹21,000/month. 10 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Domestic, International, Inbound

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Domestic, Inbound, International, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, International, Inbound
• Someone patient and polite

Pay and perks

You will be paid ₹13,000 – ₹21,000 per month.

Job at a glance

• Job location: Vashi, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

Ready to start? Upload your resume and apply to Varun Enterprises today.