Customer Care Executive

VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs) is looking for a Customer Care Executive to join its team in Whitefield, Bengaluru. The team is filling 30 vacancies. Salary is up to ₹21,000/month.

In the employer’s words

We Are Seeking Enthusiastic Individuals To Join Our Team As Customer Care Executives For Both Voice And Sales Processes. As A Customer Care Executive, You Will Be Responsible For Addressing Customer Inquiries, Resolving Issues, And Promoting Our Products/Services To Potential Customers.**Qualifications:**- Minimum Educational Qualification: 1. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹18,000 – ₹21,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• Someone polite and patient

Position details

• Work location: Whitefield, Bengaluru, Karnataka
• Work type: On-site
• Job type: Full time
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 30
• Interview: 10:00 AM - 3:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs).