Customer Care Representative

Vijay Kumar (Krishna Enterprises) wants to bring on a Customer Care Representative for its Sector 18 - Gurgaon, Delhi team. Freshers can apply. The team is filling 4 vacancies. You can earn up to ₹22,000/month.

In the employer’s words

Key Responsibilities:Respond To Customer Inquiries Via Phone, Email, And Chat In A Professional And Timely Manner.Assist Customers With Product Information, Order Status, And Troubleshooting.Resolve Customer Complaints Effectively While Maintaining A Positive Attitude.Maintain Accurate Records Of Customer Interactions And Transactions. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Salary

You will be paid ₹16,000 – ₹22,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• Someone customer-first and patient

Key responsibilities

As a Customer Care Representative, your work will include:

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Openings: 4
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vijay Kumar (Krishna Enterprises) today.