Email Support Executive

Visionary Outsourcing Services has an opening for an Email Support Executive based in Koramangala, Bengaluru. The team is filling 5 vacancies. The pay goes up to ₹28,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Kannada, English

What you will do

As an Email Support Executive, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Kannada
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, English
• Someone customer-first and patient

Salary

The salary for this role is ₹20,000 – ₹28,000 per month.

Job at a glance

• Location: Koramangala, Bengaluru, Karnataka
• Vacancies: 5
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Visionary Outsourcing Services today.