Team Leader

Looking for a Team Leader role in Koramangala, Bengaluru? Visionary Outsourcing Services is hiring now. There are 9 open positions. Salary is up to ₹42,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Kannada

Salary

Compensation: ₹35,000 – ₹42,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Kannada
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada
• Someone polite and calm under pressure

Your responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Position details

• Work location: Koramangala, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 9

Ready to start? Upload your resume and apply to Visionary Outsourcing Services today.