Customer Care Executive

Wingig Global Services Private Limited has an opening for a Customer Care Executive based in Madhapur, Hyderabad. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role.

Employer’s description

Required Candidate For Customer Care Executive For Support, Email And Chat Process With Inbound And Outbound Calls. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Domestic | Languages : English, Hindi, Tamil, Bengali, Kannada

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Hindi, Inbound, Kannada, Outbound, Tamil
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi, Tamil, Bengali, Kannada
• You are calm under pressure and patient

What you get

The salary for this role is ₹16,000 – ₹20,000 per month.

Key responsibilities

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.

Job details

• Location: Madhapur, Hyderabad, Telangana
• Work mode: Work from office
• Vacancies: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Wingig Global Services Private Limited today.