International Voice Process Agent

Wis - Wiz International Services is looking for an International Voice Process Agent to join its team in TC Palya, Bengaluru. 30 candidates will be hired for this role. You can earn up to ₹40,000/month.

Note from the employer

Contact Potential Customers Through Inbound And Outbound Calls To Explain Debt Settlement Services.Understand Customers Outstanding Liabilities, Financial Difficulties, And Repayment Challenges.Explain Debt Settlement Programs, Eligibility Criteria, Processes, Fees, And Terms Clearly.Convince And Convert Interested Prospects Into Enrolled Customers. 1 - 2 Years Experience Compulsory. | Type : International, Sales | Languages : English

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, International, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales
• Languages: English
• You are polite and customer-first

What you get

You will be paid ₹18,000 – ₹40,000 per month.

Key responsibilities

As an International Voice Process Agent, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Position details

• Job location: TC Palya, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work mode: On-site
• Working hours: 10:30 AM - 7:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Wis - Wiz International Services reviews applications regularly.