Customer Care Executive

Work India wants to bring on a Customer Care Executive for its Teachers Colony, Bengaluru team. The pay goes up to ₹25,000/month. The team is filling 10 vacancies.

In the employer’s words

Handling Customer Inquiries: Respond To Questions Through Phone, Email, Chat, Or Social Media Clearly And Professionally.Resolving Issues And Complaints: Identify Problems, Provide Appropriate Solutions, And Follow Up To Ensure Resolution.Providing Product/Service Information: Explain Features, Pricing, Policies, Procedures, And Troubleshooting. 1 - 2 Years Experience Compulsory. | Languages : Hindi

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• You are calm under pressure and patient

What you will do

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Job at a glance

• Work location: Teachers Colony, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Work India.