Customer Care Executive

Work India has an opening for a Customer Care Executive based in Silk Board, Bengaluru. There are 10 open positions. You can earn up to ₹25,000/month.

In the employer’s words

Telecalling. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you get

Compensation: ₹20,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and polite

What you will do

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.

Position details

• Work location: Silk Board, Bengaluru, Karnataka
• Vacancies: 10
• Employment type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Work India reviews applications regularly.