Telecaller

Work India is hiring a Telecaller in HSR Layout, Bengaluru. The team is filling 10 vacancies. The pay goes up to ₹25,000/month.

Employer’s description

Andling Customer Inquiries: Respond To Questions Through Phone, Email, Chat, Or Social Media Clearly And Professionally.Resolving Issues And Complaints: Identify Problems, Provide Appropriate Solutions, And Follow Up To Ensure Resolution.Providing Product/Service Information: Explain Features, Pricing, Polici.Es, Procedures. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A customer-first, polite attitude

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

Job details

• Work location: HSR Layout, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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