Customer Care Representative

Workex Solutions And Services Private Limited () is looking for a Customer Care Representative to join its team in Shivaji Nagar, Bengaluru. There are 20 open positions. Salary is up to ₹25,000/month.

Employer’s description

Handle Customer Quries. Type : Inbound, Domestic | Languages : Hindi, English

Salary

You will be paid ₹20,000 – ₹25,000 per month.

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Open to freshers
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• Someone polite and calm under pressure

Position details

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 20
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Workex Solutions And Services Private Limited () today.