Customer Care Associate

Join Yadsan as a Customer Care Associate in Jagatpura, Jaipur. No experience? You can still apply. The pay goes up to ₹22,000/month. The team is filling 10 vacancies.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance. Languages : English

What the job involves

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹18,000 – ₹22,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A polite, patient attitude

Job details

• Job location: Jagatpura, Jaipur, Rajasthan
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 7 PM PM | 5.5 Week Day. Indian Calendar Holidays
• Job type: Full time
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Yadsan reviews applications regularly.