Customer Care Associate

Praneet Kaur (Elevate X Solutions) is hiring a Customer Care Associate in Mansarovar, Jaipur. Salary is up to ₹40,000/month. 10 candidates will be hired for this role.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Languages : English

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹25,000 – ₹40,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A calm under pressure, customer-first attitude

Job at a glance

• Location: Mansarovar, Jaipur, Rajasthan
• Work type: On-site
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Praneet Kaur (Elevate X Solutions) reviews applications regularly.