Assistant Operations Manager

Yashikas Delights wants to bring on an Assistant Operations Manager for its Rahatani, Pune team. The pay goes up to ₹25,000/month.

Employer’s description

Oversee The Transportation And Delivery Of Goods While Ensuring Cost-Efficiency. Coordinate With Carriers, Warehouses, And Clients To Maintain Smooth Supply Chain Flow. Monitor Inventory Levels And Resolve Shipment Issues. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Active listening, Verbal communication and Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Quick facts

• Location: Rahatani, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Yashikas Delights.