Customer Care Representative

Yg Connect Private Limited wants to bring on a Customer Care Representative for its Rajajinagar, Bengaluru team. The team is filling 20 vacancies. No experience? You can still apply. The pay goes up to ₹16,000/month.

In the employer’s words

Csr Job Roles & Responsibilitykey Responsibilities:1)Assist Customers With Online Loan Applications, Including Registration, Documentation, And Submission2)Handle Inbound And Outbound Calls, Emails, And Chat Support Related To Loan Products3)Explain Loan Products, Eligibility Criteria, Interest Rates, And Repayment Terms Clearly4)Verify Custom. Type : Inbound, Outbound | Languages : English, Tamil, Telugu, Kannada, Hindi

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Kannada, Outbound, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English, Tamil, Telugu, Kannada, Hindi

Day-to-day work

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹13,000 – ₹16,000 per month.

Quick facts

• Job location: Rajajinagar, Bengaluru, Karnataka
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Yg Connect Private Limited. It takes less than a minute.