betterjobs

Salary benchmark for employers

Customer Care Associate Salary in India (2026)

₹18,000per month, median

Half of Customer Care Associate posts in India offer ₹15,500–₹21,500 a month. Based on 603 live job posts that state a salary, updated 14 November 2026.

Pay distribution

Monthly pay percentiles of 603 Customer Care Associate posts in India
10th25thMedian75th90th
₹13,000₹15,500₹18,000₹21,500₹25,000
Monthly pay percentiles of 603 Customer Care Associate posts in India
Active posts
606
Employers
324
Open to freshers
81%
New in 30 days
30

What to offer Customer Care Associate candidates in India

  • Offer at least ₹18,000 a month to match the typical post in India; ₹21,500 or more puts you in the top quarter of posts.
  • Hiring freshers? Their median offer is ₹17,500 — 3% below the overall median.
  • Ask for English only if you can pay for it: those posts offer ₹18,500 against ₹17,500.
  • 30 new Customer Care Associate posts went live in the last 30 days — publish your monthly range so candidates can compare.

Experience

Customer Care Associate salary by experience

Median monthly Customer Care Associate pay by experience in India
ExperiencePostsMedian / month
Fresher (0 years)490₹17,500
1–2 years113₹21,000

Job type

Salary by employment type

Median monthly Customer Care Associate pay by employment type in India
TypePostsMedian / month
Full-time602₹18,000
Part-time1—

Qualification asked

  • 12th pass67% · 409
  • Graduate20% · 124
  • 10th pass11% · 67
  • Below 10th1% · 6

Cities

Customer Care Associate salary by city in India

Median monthly Customer Care Associate pay by city in India
CityPostsMedian / month
Mumbai156₹19,000
Delhi121₹18,500
Bengaluru119₹20,000
Hyderabad38₹16,000
Pune27₹15,500
Chennai16₹17,800

States

Customer Care Associate salary by state

Median monthly Customer Care Associate pay by state
StatePostsMedian / month
Maharashtra189₹18,500
Karnataka122₹20,000
Telangana38₹16,000
West Bengal29₹15,000
Madhya Pradesh20₹15,900
Tamil Nadu19₹17,500
Gujarat16₹16,800

Market

Who is hiring in India

30 new posts in the last 30 days.

  1. Hansa Customer Equity Private Limited33
  2. Fusion Cx Limited24
  3. Dbs Mintek Pvt Ltd18
  4. Altruist Technologies Pvt Ltd13
  5. Technotask Business Solutions Private Limited13
  6. Career Guideline Services India Private Limited11
  7. Hr Globe Recruitment Service11
  8. Cyfuture India Private Limited9

Skills premium

Skills that raise pay

Median monthly pay of posts that ask for the skill versus posts that do not.

Customer Care Associate pay premium by skill in India
SkillWithWithoutPremium
English₹18,500₹17,500+6%
Inbound₹18,500₹17,500+6%
Domestic₹18,500₹17,500+6%

Real offers

Recent Customer Care Associate posts with pay

  • Customer Care AssociateReliable First · Hyderabad · Fresher · 3 days ago₹14,000 – ₹18,000/month
  • Customer Care AssociateRmrekruit Solution Private Limited · Delhi · Fresher · 3 days ago₹19,000 – ₹20,000/month
  • Customer Care AssociateIPlanet BPO Pvt ltd · Mumbai · Fresher · 3 days ago₹15,000 – ₹20,000/month
  • Customer Care AssociateTechnotask Business Solutions Private Limited · Raipur · Fresher · 9 days ago₹8,000 – ₹17,000/month
  • Customer Care AssociateHansa Customer Equity Private Limited · Mumbai · Fresher · 11 days ago₹14,000 – ₹18,000/month
  • Customer Care AssociateElevate X Solutions · Delhi · Fresher · 12 days ago₹15,000 – ₹30,000/month

Frequently asked questions

What is the Customer Care Associate salary in India?

The median advertised salary is ₹18,000 a month across 603 current job posts. Most offers fall between ₹15,500 and ₹21,500, and 10% of posts pay ₹25,000 or more.

What is the Customer Care Associate salary for freshers in India?

Posts open to freshers (0 years) advertise a median of ₹17,500 a month, based on 490 jobs.

What do Customer Care Associate jobs pay experienced candidates in India?

1–2 years: ₹21,000 a month (median of posts asking for that experience).

Which city in India pays the most for Customer Care Associate jobs?

Jaipur (₹22,500), Bengaluru (₹20,000) and Mumbai (₹19,000) have the highest median offers among cities with at least 5 posts.

Which skills raise Customer Care Associate salaries in India?

English (+6%), Inbound (+6%) and Domestic (+6%), comparing the median of posts with and without each skill.

How is this salary data calculated?

From 603 active job posts for Customer Care Associate in India on BetterJobs that state a salary. Pay is converted to a monthly amount and rounded to the nearest ₹100; last updated 14 November 2026.

For employers

Hiring Customer Care Associate in India?

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