Salary benchmark for employers
Customer Care Associate Salary in Mumbai (2026)
₹19,000per month, median
Half of Customer Care Associate posts in Mumbai offer ₹16,500–₹21,300 a month. Based on 156 live job posts that state a salary, updated 14 November 2026.
Pay distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| ₹13,500 | ₹16,500 | ₹19,000 | ₹21,300 | ₹25,000 |
- Active posts
- 156
- Employers
- 80
- Open to freshers
- 79%
- New in 30 days
- 10
What to offer Customer Care Associate candidates in Mumbai
- Offer at least ₹19,000 a month to match the typical post in Mumbai; ₹21,300 or more puts you in the top quarter of posts.
- Hiring freshers? Their median offer is ₹18,900 — 1% below the overall median.
- Ask for Inbound only if you can pay for it: those posts offer ₹19,500 against ₹18,500.
- 10 new Customer Care Associate posts went live in the last 30 days — publish your monthly range so candidates can compare.
Experience
Customer Care Associate salary by experience
| Experience | Posts | Median / month |
|---|---|---|
| Fresher (0 years) | 123 | ₹18,900 |
| 1–2 years | 33 | ₹20,500 |
Job type
Salary by employment type
| Type | Posts | Median / month |
|---|---|---|
| Full-time | 156 | ₹19,000 |
Qualification asked
- 12th pass64% · 100
- 10th pass22% · 35
- Graduate12% · 18
- Below 10th2% · 3
Localities
Customer Care Associate salary by area of Mumbai
| Area | Posts | Median / month |
|---|---|---|
| Airoli | 41 | ₹19,000 |
| Thane | 18 | ₹19,300 |
| Turbhe | 15 | ₹12,500 |
| Thane West | 12 | ₹19,300 |
| Ghansoli | 6 | ₹18,800 |
| Malad | 6 | ₹21,800 |
| Andheri East | 4 | — |
| Vashi | 4 | — |
Compare
Mumbai vs other places
| Place | Median / month | vs here | Posts |
|---|---|---|---|
| Mumbai | ₹19,000 | — | 156 |
| Maharashtra (state) | ₹18,500 | -3% | 189 |
| India | ₹18,000 | -5% | 603 |
Market
Who is hiring in Mumbai
10 new posts in the last 30 days.
- Hansa Customer Equity Private Limited33
- Dbs Mintek Pvt Ltd12
- Career Guideline Services India Private Limited11
- Free Jobs4
- IndoHR Services4
- Mspire Ventures Private Limited4
- Fusion Cx Limited3
- Shunya Tattva Management Consultants3
Skills premium
Skills that raise pay
Median monthly pay of posts that ask for the skill versus posts that do not.
| Skill | With | Without | Premium |
|---|---|---|---|
| Inbound | ₹19,500 | ₹18,500 | +5% |
| Outbound | ₹20,000 | ₹19,000 | +5% |
Real offers
Recent Customer Care Associate posts with pay
- Customer Care AssociateIPlanet BPO Pvt ltd · Mumbai · Fresher · 4 days ago₹15,000 – ₹20,000/month
- Customer Care AssociateCareer Guideline Services India Private Limited · Mumbai · Fresher · 11 days ago₹20,000 – ₹40,000/month
- Customer Care AssociateHansa Customer Equity Private Limited · Mumbai · Fresher · 12 days ago₹14,000 – ₹18,000/month
- Customer Care AssociateShoppers Stop · Mumbai · 1–2 yrs · 15 days ago₹10,000 – ₹12,000/month
- Customer Care AssociateAlentis Global Solution · Mumbai · Fresher · 17 days ago₹14,000 – ₹18,000/month
- Customer Care AssociateHansa Customer Equity Private Limited · Mumbai · Fresher · 19 days ago₹18,000 – ₹25,000/month
Frequently asked questions
What is the Customer Care Associate salary in Mumbai?
The median advertised salary is ₹19,000 a month across 156 current job posts. Most offers fall between ₹16,500 and ₹21,300, and 10% of posts pay ₹25,000 or more.
What is the Customer Care Associate salary for freshers in Mumbai?
Posts open to freshers (0 years) advertise a median of ₹18,900 a month, based on 123 jobs.
What do Customer Care Associate jobs pay experienced candidates in Mumbai?
1–2 years: ₹20,500 a month (median of posts asking for that experience).
Where in Mumbai do Customer Care Associate jobs pay the most?
Malad (₹21,800), Thane (₹19,300) and Thane West (₹19,300) have the highest median offers among areas with at least 5 posts.
Is Customer Care Associate pay in Mumbai higher than in the rest of Maharashtra?
Yes, 3% higher: ₹19,000 in Mumbai against ₹18,500 across Maharashtra.
Which skills raise Customer Care Associate salaries in Mumbai?
Inbound (+5%) and Outbound (+5%), comparing the median of posts with and without each skill.
How is this salary data calculated?
From 156 active job posts for Customer Care Associate in Mumbai on BetterJobs that state a salary. Pay is converted to a monthly amount and rounded to the nearest ₹100; last updated 14 November 2026.
For employers
Hiring Customer Care Associate in Mumbai?
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