Customer Care Executive

3a Associates Incorporated wants to bring on a Customer Care Executive for its Malad West, Mumbai team. The team is filling 2 vacancies. Great for first-time job seekers. The pay goes up to ₹30,000/month.

Note from the employer

Respond To Customer Queries, Coordinate With Sales Team, Plant For Timely Dispatch Of Materials, Prepare Monthly Mis, Respond To Social Media Requests,.

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Typing speed, Complaint handling, Verbal communication and Active listening
• Female Only
• Good English
• Freshers can apply
• Someone patient and polite

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Pay and perks

Compensation: ₹20,000 – ₹30,000 per month.

Job at a glance

• Location: Malad West, Mumbai, Maharashtra
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 2

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