Customer Care Executive

Samiddhi Solutions Pvt Ltd is looking for a Customer Care Executive to join its team in Thane, Mumbai. There are 28 open positions. The pay goes up to ₹20,000/month. Freshers can apply.

In the employer’s words

Required Linguistics Freshers Graduate Candidates Location Thane 6 Months Any Experience Required Qualification Hsc/ Graduate For Inbound Inbound/ Customer Service Process Languages Required - Telugu | Kannada | Tamil | Bengali | Malayalam | Gujarati. Languages : Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A calm under pressure, polite attitude

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Openings: 28
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Samiddhi Solutions Pvt Ltd. It takes less than a minute.