Customer Care Executive

A new Customer Care Executive role is open at Career Matrix Staffing Solution, Thane, Mumbai. There are 30 open positions. You can earn up to ₹21,000/month. Great for first-time job seekers.

Employer’s description

Customer Service Job Rolehandle Customer Calls And Queries.Resolve Customer Complaints And Issues.Provide Information About Products/Services.Maintain Proper Customer Records. Type : Inbound, Domestic

Key responsibilities

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Someone customer-first and patient

Pay and perks

The salary for this role is ₹16,000 – ₹21,000 per month.

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Career Matrix Staffing Solution reviews applications regularly.