Customer Care Executive

Join 5Paisa capital as a Customer Care Executive in Thane West, Mumbai. Freshers can apply. Salary is up to ₹23,000/month. The team is filling 5 vacancies.

Note from the employer

To Make Outgoing Calls To Clients. To Inform Them About Iifl Products And Services. Trying To Convince Them To Be A Sub Broker Of Iifl (Marketing Associate) To Generate More Leads From The People Out Called. To Enter The Details Of Every Interaction In The System. Documentation & Generate Sub Broker Code Through System. Type : Sales, Outbound | Languages : English

What you get

Compensation: ₹18,000 – ₹23,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: English

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with 5Paisa capital.