Customer Care Executive

5Paisa Limited is looking for a Customer Care Executive to join its team in Thane, Mumbai. 10 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

Calling Prospective Clients And Explaining Demat & Trading Account Servicesgenerating Leads And Converting Them Into Demat Account Openingsmaintaining Follow-Ups With Interested Customers. Type : International, Domestic, Inbound, Outbound, Sales

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.

What you get

Compensation: ₹24,000 – ₹25,000 per month.

Requirements

• Open to freshers
• Education: Graduate
• Comfortable with Domestic, Inbound, International, Outbound, Sales
• Basic English
• Freshers can apply
• Type: International, Domestic, Inbound, Outbound, Sales
• You are calm under pressure and patient

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — 5Paisa Limited reviews applications regularly.