Customer Care Executive

5Paisa Ltd wants to bring on a Customer Care Executive for its Thane, Mumbai team. You can earn up to ₹25,000/month. 15 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Resolve Queries Of Prospective And Existing Clients Related To Demat And Trading Account Services.Handle Inbound Customer Calls In A Professional And Timely Manner.Assist Clients With Account Opening, Documentation, And Kyc Processes.Provide Accurate Information About Trading Platforms, Products, And Services.Address Customer Concerns, Complain. Type : International, Inbound, Outbound, Domestic, Sales | Marketing

What we are looking for

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Domestic, Inbound, International, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: International, Inbound, Outbound, Domestic, Sales
• Marketing
• You are calm under pressure and customer-first

Salary and benefits

You will be paid ₹24,000 – ₹25,000 per month.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 15
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to 5Paisa Ltd today.