Customer Care Executive

A2 Digital Solutions has an opening for a Customer Care Executive based in Sharifpura, Amritsar. 25 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹20,000/month.

Note from the employer

The Telecaller Loan Recovery Agent Is Responible For Making Outbound Calls To Customers With Overdue Loan Payments, Negotiating Repayment Plans And Ensuring Timely Debt Recovery And Meet Collection Targets. Type : Outbound, Domestic, Inbound | Languages : Punjabi, English, Hindi

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound, Punjabi
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Punjabi, English, Hindi
• Someone polite and patient

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Position details

• Location: Sharifpura, Amritsar, Punjab
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 8 AM - 5 PM | Monday to Sunday(Rotational Week off)
• Employment type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — A2 Digital Solutions reviews applications regularly.