Customer Care Executive

Join A2 Digital Solutions as a Customer Care Executive in Amritsar. Salary is up to ₹20,000/month. Freshers can apply. 30 candidates will be hired for this role.

In the employer’s words

The Telecaller Loan Recovery Agent Is Responible For Making Outbound Calls To Customers With Overdue Loan Payments, Negotiating Repayment Plans And Ensuring Timely Debt Recovery And Meet Collection Targets. Type : Domestic, Outbound | Languages : Hindi, English

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Hindi, English
• Someone calm under pressure and customer-first

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

Job details

• Work location: Amritsar, Punjab
• Vacancies: 30
• Work mode: Office-based
• Interview: 10:00 AM - 4:00 PM | Monday to Sunday
• Employment type: Full time
• Working hours: 08:OO AM - 05:00 PM | Monday to Sunday

Ready to start? Upload your resume and apply to A2 Digital Solutions today.