Chat Process Executive

A2g Ventures Private Limited wants to bring on a Chat Process Executive for its Govind Nagar, Jaipur team. Great for first-time job seekers. There are 5 open positions. You can earn up to ₹14,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International, Sales | Languages : English

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of English, International and Sales
• Female Only
• Good English
• Freshers can apply
• Type: International, Sales
• Languages: English
• Someone customer-first and polite

Pay and perks

Salary: ₹12,000 – ₹14,000 per month, based on skills and experience.

Job at a glance

• Job location: Govind Nagar, Jaipur, Rajasthan
• Work mode: Office-based
• Vacancies: 5
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by A2g Ventures Private Limited.