Chat Process Executive

A new Chat Process Executive role is open at Aadira Softtech, Gomti Nagar, Lucknow. Salary is up to ₹15,000/month. Great for first-time job seekers. The team is filling 10 vacancies.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Languages : English, Hindi

What you get

The salary for this role is ₹13,000 – ₹15,000 per month.

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi
• Male Only
• Good English
• Freshers can apply
• Languages: English, Hindi
• Someone polite and customer-first

Job details

• Location: Gomti Nagar, Lucknow, Uttar Pradesh
• Employment type: Full time
• Vacancies: 10
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Timings: | Monday to Saturday

Ready to start? Upload your resume and apply to Aadira Softtech today.