Chat Process Executive

Aadirasofttech is hiring a Chat Process Executive in Gomti Nagar, Lucknow. The pay goes up to ₹15,000/month. 10 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

What you get

You will be paid ₹12,000 – ₹15,000 per month.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A calm under pressure, customer-first attitude

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Gomti Nagar, Lucknow, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 10
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Aadirasofttech.