Customer Care Executive

Start your next role as a Customer Care Executive with Aarna Services & Solutions in Virar, Mumbai. You can earn up to ₹15,000/month. The team is filling 10 vacancies.

Employer’s description

We Are Looking For A Candidate To Handle Customer Communication And Assist With Renewing Their Internet Plans. The Role Involves Calling, Messaging, And Guiding Customers To Choose The Best Renewal Option Based On Their Usage. Languages : Kannada, English, Bengali, Hindi

Skills and qualifications

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Bengali, English, Hindi, Kannada
• Basic English
• Freshers can apply
• Languages: Kannada, English, Bengali, Hindi
• Someone polite and customer-first

Pay and perks

Compensation: ₹11,000 – ₹15,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Position details

• Job location: Virar, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: Office-based
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with Aarna Services & Solutions.