Customer Care Executive

Aarna Services & Solutions wants to bring on a Customer Care Executive for its Virar, Mumbai team. There are 10 open positions. Salary is up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

We Are Looking For A Candidate To Handle Customer Communication And Assist With Renewing Their Internet Plans. The Role Involves Calling, Messaging, And Guiding Customers To Choose The Best Renewal Option Based On Their Usage. Type : Inbound, Outbound | Languages : Bengali, Kannada, Marathi, English, Hindi

Pay and perks

The salary for this role is ₹11,000 – ₹15,000 per month.

Eligibility

• Open to freshers
• Education: Tenth Pass
• Comfortable with Bengali, English, Hindi, Inbound, Kannada, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Bengali, Kannada, Marathi, English, Hindi
• You are customer-first and calm under pressure

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Job details

• Job location: Virar, Mumbai, Maharashtra
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Aarna Services & Solutions.