Customer Care Executive

Aarna Services & Solutions has an opening for a Customer Care Executive based in Virar, Mumbai. Salary is up to ₹15,000/month. The team is filling 15 vacancies. Freshers can apply.

Note from the employer

We Are Looking For A Candidate To Handle Customer Communication And Assist With Renewing Their Internet Plans. The Role Involves Calling, Messaging, And Guiding Customers To Choose The Best Renewal Option Based On Their Usage. Type : Inbound, Outbound, Domestic | Languages : Marathi, Hindi, English, Kannada

Compensation

Salary: ₹11,000 – ₹15,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Kannada, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Marathi, Hindi, English, Kannada
• You are patient and customer-first

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Quick facts

• Location: Virar, Mumbai, Maharashtra
• Vacancies: 15
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Timings: 9:30 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Apply today and take the next step in your career with Aarna Services & Solutions.