Customer Care Executive

Aarna Services & Solutions is hiring a Customer Care Executive in Virar, Mumbai. There are 20 open positions. Great for first-time job seekers. The pay goes up to ₹15,000/month.

Note from the employer

A Customer Care Executive (Cce) Is Responsible For Handling Customer Interactions, Resolving Issues, And Ensuring Customer Satisfaction For A Companys Products Or Services. They Usually Work In Call Centers, Support Teams, Retail Service Desks, Or Online Support Channels. Type : Inbound, Outbound | Languages : Gujarati, Marathi, Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Gujarati, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Gujarati, Marathi, Hindi, English
• You are patient and customer-first

Roles and responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Salary

Compensation: ₹11,000 – ₹15,000 per month.

Job details

• Location: Virar, Mumbai, Maharashtra
• Work type: On-site
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Openings: 20

Ready to start? Upload your resume and apply to Aarna Services & Solutions today.