Customer Care Executive

Start your next role as a Customer Care Executive with Adorn India in Goregaon West, Mumbai. The pay goes up to ₹22,000/month.

Note from the employer

Custoner Support,Maintain The Details In Excel, Problem Resolving, Politly Talk. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English

Day-to-day work

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marketing, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English
• Someone customer-first and polite

Compensation

Compensation: ₹18,000 – ₹22,000 per month.

Job details

• Job location: Goregaon West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Working hours: 10: AM - 7: PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Adorn India.