Customer Care Executive

Join Adorn India as a Customer Care Executive in Vasai Road East, Mumbai. Salary is up to ₹32,000/month.

Employer’s description

Customer Calling, Compain Solving, Mail To Customers, Courior Tracking, Followup,. More Than 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English

Your responsibilities

As a Customer Care Executive, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: Bengali, English, Hindi, Kannada, Marathi, Tamil, Telugu
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English

Compensation

Compensation: ₹20,000 – ₹32,000 per month.

Job details

• Location: Vasai Road East, Mumbai, Maharashtra
• Work mode: Office-based
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Adorn India reviews applications regularly.