Customer Care Executive

A new Customer Care Executive role is open at Aim9Star Organization, All Mumbai, Mumbai. There are 28 open positions. The pay goes up to ₹24,500/month.

Employer’s description

Job Responsibilities: Handle Customer Calls Professionally Resolve Customer Queries And Complaints Provide Accurate Information About Products/Services Maintain Good Communication With Customers Update Customer Details In The System Ensure Customer Satisfaction On Every Call Make Sure Its Not Sales. Type : Inbound, Outbound, Domestic, International | Languages : Marathi, Hindi, English

What the job involves

As a Customer Care Executive, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, International, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, International
• Languages: Marathi, Hindi, English
• You are polite and customer-first

What you get

The salary for this role is ₹11,500 – ₹24,500 per month.

Position details

• Job location: All Mumbai, Mumbai, Maharashtra
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 28

Apply today and take the next step in your career with Aim9Star Organization.