Customer Care Executive

Allconnect Optics Network Solution is hiring a Customer Care Executive in Taloja, Mumbai. The pay goes up to ₹8,000/month. There are 2 open positions.

Note from the employer

Check Customer Requirement , Troubleshoot,. Languages : Marathi, Hindi, English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are polite and customer-first

Pay and perks

Compensation: ₹5,000 – ₹8,000 per month.

Position details

• Job location: Taloja, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Part time
• Openings: 2
• Work mode: On-site
• Working hours: 3 hours a day | Monday to Saturday | day shift

Ready to start? Upload your resume and apply to Allconnect Optics Network Solution today.