Chat Support Executive

A new Chat Support Executive role is open at Altrist Technologies Pvt Ltd, Garvebhavi Palya, Bengaluru. The pay goes up to ₹18,000/month. 28 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Gujarati, Tamil, Hindi, English

What you will do

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

What we are looking for

• Ideal for freshers starting their career
• Education: Graduate
• Skills: English, Gujarati, Hindi, Tamil
• Good English
• Freshers can apply
• Languages: Gujarati, Tamil, Hindi, English
• You are customer-first and calm under pressure

Pay and perks

The salary for this role is ₹16,000 – ₹18,000 per month.

Job at a glance

• Work location: Garvebhavi Palya, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 28

Ready to start? Upload your resume and apply to Altrist Technologies Pvt Ltd today.