Chat Support Executive

Hemanth Condiments is looking for a Chat Support Executive to join its team in Raja Rajeshwari Nagar, Bengaluru. The pay goes up to ₹11,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Compensation

Compensation: ₹10,000 – ₹11,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Active listening, Verbal communication, Complaint handling, Typing speed
• Good English
• Freshers can apply
• You are customer-first and polite

Job at a glance

• Job location: Raja Rajeshwari Nagar, Bengaluru, Karnataka
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1

Ready to start? Upload your resume and apply to Hemanth Condiments today.