Chat Process Executive

Altruist Technologies Pvt Ltd has an opening for a Chat Process Executive based in Garvebhavi Palya, Bengaluru. No experience? You can still apply. There are 24 open positions. Salary is up to ₹18,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Kannada, English

Compensation

Compensation: ₹16,500 – ₹18,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Who can apply

• Open to freshers
• Graduate or equivalent
• Skills: English, Kannada
• Good English
• Freshers can apply
• Languages: Kannada, English
• Someone patient and customer-first

Job at a glance

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 24
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Pvt Ltd reviews applications regularly.