Chat Process Executive

A new Chat Process Executive role is open at Altruist Technologies Pvt Ltd, Garvebhavi Palya, Bengaluru. Salary is up to ₹18,000/month. 28 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Tamil, Hindi, English

Salary

The salary for this role is ₹16,000 – ₹18,000 per month.

Candidate profile

• Open to freshers
• Graduate or equivalent
• Good knowledge of English, Hindi, Malayalam and Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Hindi, English
• You are patient and calm under pressure

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Openings: 28
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Pvt Ltd reviews applications regularly.