Chat Process Executive

Altruist Technologies Pvt Ltd is hiring a Chat Process Executive in Garvebhavi Palya, Bengaluru. Salary is up to ₹18,500/month. The team is filling 24 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Bengali, Gujarati, Marathi, Tamil, Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Graduate
• Skills: Bengali, English, Gujarati, Hindi, Marathi, Tamil
• Good English
• Freshers can apply
• Languages: Bengali, Gujarati, Marathi, Tamil, Hindi, English
• You are customer-first and patient

Pay and perks

Compensation: ₹16,500 – ₹18,500 per month.

Quick facts

• Work location: Garvebhavi Palya, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Openings: 24

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.