Chat Process Executive

A new Chat Process Executive role is open at Altruist Technologies Pvt Ltd, Kudlu Gate, Bengaluru. Great for first-time job seekers. The team is filling 28 vacancies. The pay goes up to ₹18,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Tamil, Hindi, English

Pay and perks

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Key responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of English, Hindi, Malayalam and Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Hindi, English
• You are patient and polite

Quick facts

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Vacancies: 28
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.