Chat Process Executive

Altruist Technologies Pvt Ltd has an opening for a Chat Process Executive based in Garvebhavi Palya, Bengaluru. The team is filling 28 vacancies. The pay goes up to ₹18,000/month. Freshers can apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Domestic | Languages : Hindi, Tamil, English

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, Tamil, English
• A customer-first, patient attitude

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹16,500 – ₹18,000 per month.

Quick facts

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 28
• Work mode: On-site

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.