Chat Process Executive

Looking for a Chat Process Executive role in Hongasandra, Bengaluru? Altruist Technologies Pvt Ltd is hiring now. There are 28 open positions. Great for first-time job seekers. Salary is up to ₹18,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Tamil, Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Malayalam, Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Hindi, English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What you get

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Position details

• Work location: Hongasandra, Bengaluru, Karnataka
• Employment type: Full time
• Vacancies: 28
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Pvt Ltd reviews applications regularly.