Chat Process Executive

Join Altruist Technologies Pvt Ltd as a Chat Process Executive in Garvebhavi Palya, Bengaluru. The pay goes up to ₹18,000/month. Freshers can apply. The team is filling 24 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Inbound, Domestic | Languages : Kannada, Tamil, Hindi, English

What you get

The salary for this role is ₹16,000 – ₹18,000 per month.

Roles and responsibilities

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Kannada, Tamil, Hindi, English
• A customer-first, calm under pressure attitude

Quick facts

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Work mode: On-site
• Vacancies: 24
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.