Chat Process Executive

Altruist Technologies Pvt Ltd has an opening for a Chat Process Executive based in Garvebhavi Palya, Bengaluru. There are 28 open positions. The pay goes up to ₹18,000/month. Freshers can apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Outbound, Domestic | Languages : Tamil, Hindi, English

What the job involves

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Tamil, Hindi, English
• You are patient and calm under pressure

Pay and perks

The salary for this role is ₹16,000 – ₹18,000 per month.

Job at a glance

• Work location: Garvebhavi Palya, Bengaluru, Karnataka
• Work mode: Work from office
• Openings: 28
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.