Chat Process Executive

Join Altruist Technologies Pvt Ltd as a Chat Process Executive in Garvebhavi Palya, Bengaluru. No experience? You can still apply. There are 24 open positions. Salary is up to ₹18,500/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Tamil, Malayalam, Kannada, Hindi, English

What you get

You will be paid ₹16,500 – ₹18,500 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with English, Hindi, Kannada, Malayalam, Tamil
• Good English
• Freshers can apply
• Languages: Tamil, Malayalam, Kannada, Hindi, English

Your responsibilities

As a Chat Process Executive, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

Position details

• Work location: Garvebhavi Palya, Bengaluru, Karnataka
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 24
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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