Chat Process Executive

Looking for a Chat Process Executive role in Garvebhavi Palya, Bengaluru? Altruist Technologies Pvt Ltd is hiring now. 24 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹18,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Inbound | Languages : Tamil, Hindi

Salary

The salary for this role is ₹16,000 – ₹18,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of Domestic, Hindi, Inbound and Tamil
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Tamil, Hindi
• A customer-first, calm under pressure attitude

Roles and responsibilities

As a Chat Process Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 24
• Employment type: Full time
• Work type: On-site

Click Apply to send your profile to Altruist Technologies Pvt Ltd. It takes less than a minute.