Chat Process Executive

Looking for a Chat Process Executive role in Garvebhavi Palya, Bengaluru? Altruist Technologies Pvt Ltd is hiring now. Great for first-time job seekers. The pay goes up to ₹18,000/month. The team is filling 28 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound | Languages : Kannada, Tamil, Hindi, English

What you will do

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹16,000 – ₹18,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of English, Hindi, Inbound, Kannada and Tamil
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Kannada, Tamil, Hindi, English
• A customer-first, patient attitude

Job details

• Work location: Garvebhavi Palya, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 28

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