Chat Process Executive

Altruist Technologies Pvt Ltd wants to bring on a Chat Process Executive for its Garvebhavi Palya, Bengaluru team. The team is filling 24 vacancies. No experience? You can still apply. Salary is up to ₹18,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Inbound | Languages : Hindi, Tamil, English

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Tamil
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, Tamil, English
• You are polite and patient

Your responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹16,500 – ₹18,000 per month.

Job details

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 24
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.